Who Knew Home Depot Has a Heart?

Who Knew Home Depot Has a Heart?

Guest blogger Scott Newport relates a Christmas story that proves Home Depot has a heart.

The Christmas season may be over, but Scott Newport’s latest guest post will put you in the holiday spirit again. This story about an old school atmosphere at a Home Depot big box store is a winner!

Ol’ School

It’s not too many times you walk to the checkout line in a big box store that a clerk blurts out, “Hey! Wait, I’ll take care of that.” But that’s just what happened to me yesterday. This clerk hurried up to the sliding window of the heated booth in the garden section and waved us on.

Christmas Eve Magic

I know it was Christmas Eve and all but to have the assistant store manager do the same thing as we were about to check out was like a scene out of a well written ol’ school Christmas story. He didn’t say anything; he just lifted his hand and waved for me to put away my wallet. The young cashier winked back.

As my son Noah and I walked out of the store with a small Christmas tree and a stocking big enough to hold a handful of fruit and a couple of toys fit for a child’s pocket, I wondered whether anyone would get in trouble for not charging us.

Pretty Cool

I said. “That was pretty cool, eh Noah?”

He nodded as we got into my 1995 Ford work van and headed for the cemetery.

“Hey Dad, I know where Evan is buried because of the big tree over there.”

As I looked around I saw a row of towering, leafless maple trees lining the meandering road and wondered why Noah thought one was different than the others. I soon forgot as I spotted my landmark, the faded, orange- painted stake marking a new grave. Even with four inches of snow, it still stood out.

Home Depot Family

You see my other son Evan died just over a year ago, on the day after Thanksgiving. He was seven years old and had struggled with a terminal condition from birth. Over the years the guys and girls at my local Home Depot have followed my family’s story. They have cried with me on many occasions. They celebrated when they heard the University of Michigan named an award after Evan. Many of them came to the funeral and viewing.

I know the corporate part of Home Depot has a tendency to promote lowest prices and specials for the professional guys. But at the Home Depot I go to, it has another part. Remember the old time hardware stores where you and your dad would walk across creaking wood floors. Occasionally you would request an item and the owner would crawl up into an attic to retrieve it. Or at the local coffee shop where price didn’t matter, the laughter was priceless. That is what my store is like.

I just wanted you to know the impact Bill, the assistant manager, and Bonnie, one of the paint ladies, had on my family on Christmas Eve of this year. But I also want to thank all the familiar faces including; Dave, Steve, Curtis, Berry, John, Jay and his wife, Brian, Yang, Kirk, Pat, Mike, Kathy, Cindy, Dave, Kevin, Greg, Rae, John, Jeremy, Ralph, Paul, Bob, Brian, Ben, John Scott Hank, Frank, Bob, Dean, Frazier, Dan, Nick, Ann, Laurie, Scott, Doug, Chris and Terry, Vivian, Deb, Sandy, Bob,  and of course the Big Cheese, Marty.

(By the way I saw Marty actually hoisting Christmas trees into peoples’ cars a couple of weeks back in the freezing cold. When I told one lady he was the head honcho she thought I meant head parking lot guy.  Just another fun story told while drinking coffee at the Troy Home Depot Pro desk.)

One Step Further

Scott took his story one step further and mailed it to Home Depot’s Customer Care department. They told Scott they’re sending it on to the corporate offices. Amazing how one kind deed leads to another, isn’t it?

If you have a story about unexpected generosity toward your family, would you share it in the comment box? If you can, take it one step further, like Scott did, and pass it on to the powers that be. Maybe it will inspire someone else to further kindness, too.

Do you like what you see at DifferentDream.com? You can receive more great content by subscribing to the quarterly Different Dream newsletter and signing up for the daily RSS feed delivered to your email inbox. You can sign up for the first in the pop up box and the second at the bottom of this page.

The Bridge: A Life and Death Metaphor

The Bridge: A Life and Death Metaphor

Guest blogger Scott Newport shares a dream he had about the life and death of his son who lived to the age of 7 with medical special needs.

A new year has arrived, a good time to examine the past, assess the present, and look to the future. In this post, written a few years ago by guest blogger Scott Newport, he looked into the future which has now come to pass. Reading it gave me a new perspective on life and death. Maybe it will for you, too.

The Bridge:
A Life and Death Metaphor

Today, as I was managing life, I stumbled over an unexpected confrontation on my road finding myself on the cold hard ground. My face took most of the impact; the rest of my body seemed unaffected.

The Obstacle

The place I was traveling through was not unfamiliar, it was just I had never seen that obstacle before. I guess I never looked or paid much attention because I usually keep my head up and eyes straight away, kinda on a mission. On this particular day as I traveled I had my head down, not concentrating on my every step, something else was on my mind.

After falling, I wondered if I should call the doctor. I even looked around to see if anybody had seen me falter. There were others around but I don’t think they even noticed. You know, everybody is so busy. Passing by, they probably thought I was bent over to tie my shoe or maybe was just taking a break. All I needed was a hand willing to help me get back up.

Shook up, scared and not wanting for this to happen again I wondered how I fell. I wanted to make sure it wouldn’t happen again especially if I was at the edge of my road where the bottom is a black hole.

The Bridge Between Life and Death

I guess I should back up a bit and explain to you that this story started the day I began my journey across a bridge. I had been on other bridges on my road before and have always been a little afraid to look directly over the rail. My fear is not the height but what may be lurking under the bridge. A place I don’t want to be.

The bridge I am on now is long and you can’t see the other side. I know it’s there, it’s just so far away, I think.

Some days the bridge is a great place to be. On those days the sky is clear, the wind is my friend and the path is dry. Some mornings, as I stroll along the bridge alone, I can see the sun rise on one side, on the other a giant white moon setting into the resting place. On those mornings every moment, every breath seems so clear.

Then there are those days it is dreary on the bridge. The path is usually wet and slippery. On those days your head is down, watching every step. Your mind is so consumed by the path nothing at all seems clear, especially the path itself.

The Journey

The other day when I was walking on the bridge I took a serious notice of the other people on the cement with me. I always figured they were going to the same place as me.  We seem to be going in the same direction. But I am not sure. Most people wear shoes but there are very few who wear hats. I wear a hat, but on the day I stumbled it fell off and it didn’t take long to dust it off and put it back on.

Maybe one of these days I will ask them if they are going to same place as me.  Actually I did ask once but the person didn’t want to talk about it. I have overheard others talking but their conversation is never about the other side it is only about the weather.

I bet if I could see the other side I could scream to someone on the shore and I could yell, “What it is like over there?” I know it’s not like the place we left……

Something funny just hit me. I have never, never seen anybody going the opposite direction. This definitely must be a one way bridge.

Before I go any further, let me paint you a picture of the bridge. First of all it’s very long and is something you might see between two foreign lands. There is absolutely beautiful blue water below and a great open sky above that looks like it could scoop you up at any time. The aroma in the air is sweet but at times the sweetness turns sorrow. The bridge is like a rainbow as it reaches to the sky and curves back down on the other side. Mind you I am not sure if this is the case because I am still on the upward portion of the bridge, I can only imagine. I can’t see the other side. For now every day is an up hill climb.

The Toll Booth

There are toll booths on the bridge. Each toll booth is unattended and displays a sign that reads, “You may pay now or pay later”. Attached to the side of the booth is a metal box with a slot for change. It is made out of cold stainless steel, the bottom lined with velvet. I guess the velvet is there so when you drop in your coins it softens the noise. I have been paying as I go along; I think it is easier that way. Others seem to be waiting till they get to the other side to pay the toll. There are no set rules on the bridge.

One day on the bridge there was a lot of commotion and talking. I overheard people comment someone had reached the other side. Most of the crowd was crying and just a few had a peace about them. A few hats came off that day. I wish we got together to talk more often but that’s not the way it works on the bridge.

The Dream

One day on the bridge as I was taking a nap I had a dream. The dream put me at the summit of my journey. As I tipped over the top of the bridge I could see a grey haired elderly man in a small shelter just set on the edge of the bridge. “Ahhhhh ,” I whispered, that must surely be the bridge keeper. I now had a sense that I’d finally found someone on the bridge who knew what was going on.

He reminded me of one of those guys who raises and lowers the bridge when needed. He is like the protector of the bridge.

Anyway as the dream continued a group of children and adults came up behind me. They passed me and headed straight for the bridge keeper. The old guy reached out his hairy arm through a small sliding window and waved some to the left and others to the right.

It was a gorgeous sight as the ones on the right mounted up like eagles and flew gracefully to the other side while the ones on the left continued to walk down the path leading to the other side.

After I awoke from my dream I wasn’t sure what that all meant but I did have a sense of peace knowing there just might be someone on the other side who knows what is going on. And maybe when you reach the top there will be an ol’ guy who will guide you.

Oops, I forgot to tell you my favorite part of the dream. In my dream, one of the children who reached the top was guided to the right. He was a little boy and looked really weak and tired. He was the kinda boy any father would be proud of. When his wings picked him up with the blue sky above and the sun in the background, his curly blond hair glowed like a shiny crown. Before he was out of sight and the shadow of his wings left the bridge he turned his head back for just one last look and he smiled and then winked at me.

The Other Side

The dream gave me a feeling of hopefulness. I think if I am to stumble again, and I probably will, next time I will think of what the other side might be like. I will think of the bridge keeper and especially the smile the boy had. He looked so happy.

Do you like what you see at DifferentDream.com? You can receive more great content by subscribing to the quarterly Different Dream newsletter and signing up for the daily RSS feed delivered to your email inbox. You can sign up for the first in the pop up box and the second at the bottom of this page.

Is the Church Prepared for Sad People?

Is the Church Prepared for Sad People?

Nancy Guthrie answers this important question in a Gospel Coalition interview: Is the church prepared for sad people?

About a month ago, I posted an entry about the longevity of grief. The number of readers who responded reinforced the wisdom shared by the grieving parents featured in the post. Grief takes a long time. Parents will be sad for a long time. It’s okay for them to be sad a long time, and it’s important for those surrounding parents to support them throughout the process.

Nancy Guthrie

Nancy Guthrie is an author who understands grieving the loss of a child. She and her husband lost two infants to a rare genetic disorder. She tells her story beautifully in Holding onto Hope: A Pathway through Suffering to the Heart of God. As the title indicates, she also addresses a topic people like to avoid – why God allows suffering.

Is the Church Prepared for Sad People?

Recently, I ran across an interview in which Guthrie talks about what churches can do to walk with sad people while they grieve. Here’s an excerpt:

Grieving people have four primary needs that the church has a key role in addressing:

  1. They have intense sadness that is lonely and lingering that needs to be respected.
  2. They have significant questions that need to be addressed in light of Scripture.
  3. They have broken relationships that need to be healed and normalized.
  4. They have a deep desire to discover some meaning and purpose in their loss.

 

While we make room for people to be sad, we want to walk with people in expectation that God will indeed do a work of healing in their lives so that they do not stay stuck in their sadness, but emerge from it strengthened in their confidence in God, deepened in their understanding of the Scriptures, and equipped to serve others.

Read the Entire Interview

The entire interview is available at www.theGospelCoalition.org. Because Guthrie is willing to confront issues many of us want to avoid, some of her thoughts may be difficult to face. But remember, Nancy Guthrie has been where you are. She and her husband lost two children.. They deal with grief daily. Every day, they choose to cling to their faith in God’s goodness despite the circumstances.

Hearing Jesus Speak Into Your Sorrow

I’m stepping out on a limb, recommending Guthrie’s latest book, Hearing Jesus Speak Into Your Sorrow, before reading it. But if it’s anything like her other books, it won’t disappoint. I will be reading it as part of the research for Different Dream Parenting: Raising a Child with Special Needs. And if all goes as planned, I’ll be attending Nancy Guthrie’s workshop at the conference mentioned at the beginning of the Guthrie interview.

If you’re familiar with Nancy Guthrie’s books, leave a comment about how they helped you cope with grief or reconcile your suffering and your faith. Or leave your answer to this question: Is the church prepared for sad people?

Do you like what you see at DifferentDream.com? You can receive more great content by subscribing to the quarterly Different Dream newsletter and signing up for the daily RSS feed delivered to your email inbox. You can sign up for the first in the pop up box and the second at the bottom of this page.

The Longevity of Grief

The Longevity of Grief

Grief after the loss of a child lasts much longer than most of us realize. In this post 3 parents describe the longevity of grief they experienced.

Talking to parents who have lost a child isn’t easy. It’s about the hardest thing about working with families of children with special needs. Because many of those children are medically fragile. Many of them will die young, too young.

The Unknowing Friend’s Take

Those of us who have never lost a child share some misconceptions about the longevity of grief:

  • We think it’s easier to lose a child living with special needs because parents are prepared for the inevitable.
  • We think parents of kids with special needs should get over the loss within a few months and move on.
  • We think the other children in a family will fill the empty space left by the child who died.

But parents who have watched a child die say those ideas are wrong.

Joy’s Take

One of those parents is Joy Owens who you may remember from the 4HisHeart-Snuggles from Sam series posted at DifferentDream.com in April. She still struggles with grief and writes about it movingly in a recent post at Sam’s CaringBridge Website.

Scott’s Take

Scott Newport, whose son Evan died in November of 2009 from complications caused by Noonan’s Syndrome, is struggling with the longevity of grief, too. In a recent phone call, he said, “Mother’s Day was brutal. Father’s Day was brutal. This is so hard.” He often writes poetry to process his grief and gave permission to share it here.

Bearing Time

The months creep along like a weightless fog
Treasured memories cling to clay
Numbing days anesthetize want
Fear has no place to hide

Passing clouds no peek of sunshine
Winters ice forgotten thaw
Damp rains dance
Hope has no meaning

Relationships with no language
Words with no interrupter
Blank stares, no title
Vision smeared with black marker

Love stands
Against death
Alone
Wondering

“Will a flashlight help?”

Carolyn’s Take

Carolyn, one of the parents I interviewed for A Different Dream for My Child: Meditations for Parents of Critically or Chronically Ill Children had this to say more than thirty years after her daughter, Beth, died. “People told me to give myself a year to recover. ‘I cam remember getting to the end of one year and saying, ‘What’s this? I don’t feel any different.’ But she says somewhere between two and five years, the physical ache stopped. ‘That’s not really encouraging when you think, “We’ll be doing five years of grieving?” That seems like a really long time.'”

Five Years

Everyone I’ve interviewed about losing a child agrees with Carolyn. It takes five years. Five years.

Can you imagine being a parent and grieving for five years? Can you imagine Joy or Scott’s pain when their best, well-meaning friends advise them to get over it and move on? A few years ago, that’s what I would have said. I had no idea of the longevity of grief.

But now, thanks to people like Joy and Scott and Carolyn, I do know. And I want you to know, too. Because someday, someone you know will lose a child. When that happens, you will already know what the grieving parents won’t comprehend for several years. Their grief will last longer than they expect.

You’ll be there to be their flashlight for however long they need your help.
Five years.

Do you like what you see at DifferentDream.com? You can receive more great content by subscribing to the quarterly Different Dream newsletter and signing up for the daily RSS feed delivered to your email inbox. You can sign up for the first in the pop up box and the second at the bottom of this page.

God Doesn’t Waste a Hurt

God Doesn’t Waste a Hurt

What does a mom learn while her child is hospitalized for several months? This mom learned that God doesn't waste a hurt.

Tara’s a little girl who spent months in the hospital after a very unusual birth. During those difficult months Tara’s mom, Kathie, learned several lesson, and one of them cemented her faith: God doesn’t waste a hurt.

God Doesn’t Waste a Hurt

Meet Tara

Tara’s story is amazing. If you want to know the whole story, go to www.carepages.com and type in “taracarlson.” For now, here are the highlights:

  • Tara, the Carlson’s fourth child, came so quickly she was born in the hospital bathroom. Kat’s husband was trying to help her collect a urine sample and caught a baby instead.
  • The baby was healthy, but a week after birth wasn’t eating well. Kat made an appointment with the lactation clinic. After  checking Tara’s vitals, she picked up the baby, ran out of the room and told the receptionist to tell the ER a blue baby would soon arrive. She ran across the street and into the ER. A team of doctors met her and within 15 minutes, Tara was bagged. Within 20 minutes, they knew she had spinal meningitis.
  • Tara spent the next three months in the hospital PICU with multiple viral infections. At one point, seven of her organs were failing. She was septic. She had to go through dialysis.
  • No one expected Tara to live, but she did. She’s now 2 1/2 years old and lives at home. She wears a heart monitor at night because of her congestive heart failure. She does quite well, but has to rest more than other children her age. And the smallest cold or infection results in another hospital stay. Since she came home a little more than two years ago, she’s been hospitalized nineteen times, the longest stay being two weeks.

Lesson 1: Babies Should Never Be Alone

The first night of Tara’s hospital stay, before the doctors knew how seriously ill the baby was, the PICU staff suggested Kat get some rest in the parents’ waiting area. Kat dozed four hours before being awakened to hear some terrible news. Tara had crashed shortly after Kat went to sleep, and the medical team had spent four hours reviving her. Things were so grim no one could take a break to alert Kat.

The news shook Kat to the core. “What if my baby had died?” she says. “She deserved so much more than a death with doctors shouting frantically and tubes being forced down her throat. She needed someone who loved her nearby, someone who could tell her how special she was, someone to pray over her and comfort her.”

In that moment, Kat vowed that her daughter would never again be without someone beside her during her hospitalization. Usually either Kat, her husband Jim or Kat’s mother were at Tara’s side. But as Tara’s hospital stay lengthened, Kat asked her church family to get involved. “People signed up for  2 or 4 hours shifts, and while they were there, we would get some sleep or have some family time,” Kat explains. “I told them that if anything happened, even the slightest sign of her condition going downhill, to call me. I would be right there.”

Lesson 2: Parents Should Never Be Alone

The experience also grew Kat’s compassion for parents of hospitalized kids. “They need more support,” she says. “They need to be met at the hospital entrance door by someone who’s been through what they’re about to go through. They need someone to tell them they are not alone.” Whenever Kat hears of a parent with a seriously ill child in the hospital, she takes them a comfy pillow, an inexpensive blanket at Ikea, and a coffee card. Since reading A Different Dream, she’s decided to give them a copy of the book, too.

“The parents are often forgotten,” she says. “Everyone is concentrating so hard on the child, there’s no one to comfort the parent.”

Lesson 3: God Doesn’t Waste a Hurt

“The biggest thing I’ve learned,” says Kat, “is that God doesn’t waste a hurt. God uses you in your pain and and in your strength. Your greatest ministry comes out of your greatest pain. That’s what I do now – not because I’m perfect, but because I’m willing. I still hurt, but it helps me to help others.”

What Lessons Have You Learned?

If God is using your hurt to help others, please leave a comment. Or share the valuable lessons you learned while your child was hospitalized so we can learn from you.

Do you like what you see at DifferentDream.com? You can receive more great content by subscribing to the quarterly Different Dream newsletter and signing up for the daily RSS feed delivered to your email inbox. You can sign up for the first in the pop up box and the second at the bottom of this page.

What does a mom learn while her child is hospitalized for several months? This mom learned that God doesn't waste a hurt.